Terms and conditions

Welcome to Save On Auto Glass. By accessing or using this website, scheduling services, requesting quotes, or engaging with our company, you agree to be bound by these Terms and Conditions. If you do not agree with these terms, please do not use our website or services.

Last Updated: June 10, 2026

1. About Save On Auto Glass

Save On Auto Glass provides auto glass repair, windshield replacement, windshield repair, side window replacement, rear window replacement, ADAS calibration, power window repair, and related services throughout Metro Detroit and surrounding Michigan communities.

2. Acceptance of Terms

By using our website, requesting a quote, booking an appointment, or purchasing any service, you acknowledge that you have read, understood, and agree to these Terms and Conditions.

3. Services

We strive to provide accurate information regarding our services, pricing, availability, and warranties. However, service availability may vary based on vehicle make, model, glass availability, weather conditions, technician availability, and service location.


We reserve the right to refuse service when necessary for safety, legal, or operational reasons.

4. Estimates and Pricing

All quotes and estimates provided through our website, phone, email, or text message are preliminary and subject to verification.

 

Final pricing may change due to:

 

  • Vehicle specifications
  • Glass availability
  • Additional damage discovered during service
  • ADAS calibration requirements
  • Insurance coverage adjustments
  • Applicable taxes and fees

 

Customers will be notified of any material pricing changes before work begins.

5. Appointment Scheduling

Appointments are subject to technician availability and inventory availability.

 

We reserve the right to reschedule appointments due to:

 

  • Severe weather
  • Safety concerns
  • Supplier delays
  • Unforeseen operational issues

 

We will make reasonable efforts to notify customers promptly of any scheduling changes.

6. Mobile Service

Our mobile service is provided at locations deemed safe and accessible by our technicians.

 

If a service location is determined to be unsafe, unsuitable, or inaccessible, we may request that the service be completed at one of our service locations.

7. Customer Responsibilities

Customers agree to:

 

  • Provide accurate vehicle information.
  • Ensure access to the vehicle at the scheduled appointment time.
  • Remove valuables from the vehicle.
  • Disclose any prior damage that may affect service.
  • Maintain a safe working environment for technicians.

 

Save On Auto Glass is not responsible for items left inside vehicles.

8. Insurance Claims

We may assist customers with insurance claims; however, insurance approval, coverage decisions, deductibles, and claim outcomes remain solely between the customer and their insurance provider.

 

We do not guarantee claim approval or deductible waivers where prohibited by law.

9. Warranty

Save On Auto Glass provides a lifetime workmanship warranty on qualifying services, subject to the following conditions:

 

The warranty does not cover:

 

  • New damage caused by accidents
  • Vandalism
  • Theft
  • Acts of nature
  • Improper vehicle maintenance
  • Structural rust or corrosion
  • Manufacturer defects unrelated to installation

 

Warranty claims must be reported promptly after discovery.

 

Additional warranty details may be provided separately at the time of service.

10. ADAS Calibration Disclaimer

Certain vehicles require Advanced Driver Assistance System (ADAS) calibration following windshield replacement.

 

Customers acknowledge that:

 

  • Calibration requirements vary by manufacturer.
  • Additional charges may apply.
  • Vehicle safety features may not operate correctly if calibration is declined.

 

Save On Auto Glass shall not be liable for issues resulting from a customer’s refusal of recommended calibration services.

11. Website Use

You agree not to:

 

  • Use the website for unlawful purposes.
  • Attempt unauthorized access to our systems.
  • Introduce malicious software or code.
  • Copy, distribute, or exploit website content without written permission.

12. Intellectual Property

All content on this website, including text, logos, graphics, images, videos, service descriptions, and branding, is the property of Save On Auto Glass and is protected by applicable intellectual property laws.

 

No content may be reproduced without prior written consent.

13. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or policies of third-party websites.

14. Limitation of Liability

To the fullest extent permitted by law, Save On Auto Glass shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

 

  • Website use
  • Service delays
  • Vehicle downtime
  • Loss of profits
  • Loss of data
  • Third-party actions

 

Our maximum liability shall not exceed the amount paid by the customer for the specific service giving rise to the claim.

15. Indemnification

You agree to defend, indemnify, and hold harmless Save On Auto Glass, its employees, technicians, contractors, and affiliates from any claims, damages, liabilities, and expenses arising from your misuse of the website or violation of these Terms.

16. Privacy

Your use of this website is also governed by our Privacy Policy.

 

By using our website, you consent to the collection and use of information as described in that policy.

17. SMS and Communications

By providing your phone number, email address, or other contact information, you consent to receive service-related communications, appointment reminders, estimates, updates, and customer service messages.

 

Message and data rates may apply.

 

You may opt out of marketing communications at any time.

18. Changes to These Terms

We reserve the right to modify these Terms and Conditions at any time.

 

Changes become effective immediately upon posting on this website.

 

Continued use of our website or services constitutes acceptance of the revised terms.

19. Governing Law

These Terms and Conditions shall be governed by and interpreted under the laws of the State of Michigan, without regard to conflict of law principles.

20. Contact Information

Save On Auto Glass

 

Phone: (586) 991-5339

 

Email: info@saveonautoglass.com

 

Website: www.saveonautoglass.com

 

By using our website or services, you acknowledge that you have read and agree to these Terms and Conditions.